Please rest assured. Our designer will suggest colors and fonts that match your photo. You can request adjustments until you are completely satisfied with the finished look.
🕒 I haven't decided on a photo yet. Can I place the order first?
Yes, you can! Please place your order first and send us the photo later. Send it to: hello@petcanva.jp or via LINE: @543mjahh (include the @ when searching). We will begin the design process as soon as we receive your photo.
🔄 Can I still make changes after seeing the finished draft?
Of course. After reviewing the draft, you can request as many free changes as you like to the colors, fonts, background, etc.
Just like my pet. Delicate hand-drawn art, woven digitally one by one.
Skilled digital artists will faithfully recreate your photograph. From the texture of every individual hair to the sparkle in those adorable eyes, we will capture every one of your pet's charming features.
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# FAQ
help
What is PetCanva?
Nice to meet you! ^^
My name is Toda, and I am the manager of Pet Canva. To all pet lovers, have you ever had these experiences or feelings when trying to preserve memories of your precious "furry family members"!?
・You have tons of photos saved up, but you haven't actually turned them into anything tangible. ・Standard photos on canvas just don't seem to match your interior design. ・You want to display or give a stylish piece of art that fits your room's aesthetic. ・But, custom-made items seem expensive and like a hassle...
Please leave it to Pet Canva! We help you turn the deep love you have for your pets into works of art that look like portraits. Our pieces are highly appreciated not only for your own home, but also as gifts for loved ones and as memorials to keep those irreplaceable bonds close forever.
With our motto of "Creating custom-made items easily from just one photo!", we pour our hearts into every single piece we create.
Thanks to your support, Pet Canva is now entering its 6th year. We want to continue building a relationship of trust with you, so please feel free to contact us with even the smallest questions or concerns.
May your bond with your beloved pet grow even deeper and warmer today! ♪
— Yuka Toda
Petcanva Owner
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Please let me know how to place an order.
Ordering is a simple 3-step process!
① Select your favorite photo
Upload a photo of your pet. (You can also submit it later!)
② Customize
Add your pet's name and choose from various fonts, background colors, and sizes♪
③ Just wait!
After you place your order, our artists will carefully create a digital illustration and send you a draft.
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Selecting photos, background colors, and fonts
🎨 I'm unsure about the background color and font.
Rest assured, our designers will suggest colors and fonts that suit your photo. You can review the finished image and we will make adjustments until you are completely satisfied.
🕒 I haven't decided on a photo yet. Can I just place the order for now?
Yes, you can! Please place your order first and send us the photo later. Send to: hello@petcanva.jp or via LINE: @543mjahh (include the @ when searching). We will begin the design process as soon as we receive your photo.
🔄 Can I request revisions after seeing the finished image?
Of course. After checking the draft, you can request changes to colors, fonts, backgrounds, etc., as many times as you like for free.
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Can you create it from an old photo without any issues?
Yes, that is possible. However, to ensure the fur texture and expressions are recreated as beautifully as possible, we recommend providing bright and clear photos that show as much detail as possible. If you are unsure about the image quality, we offer free assistance in selecting the best photo, so please feel free to consult with us.
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Is it possible to check the design before completion?
Yes, we will send you a draft design within a few days.
If you have any revision requests, you can make as many free revisions as you like at this stage.
We will proceed to printing only after you are satisfied with the design.
If you do not receive the design within a week, please contact us.
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What is the production and shipping time?
【Design period】1-3 days
【Production period】2-5 business days
【Shipping period】Approximately 7-10 business days depending on your address
※International shipping is also available (please contact us for details by region)
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Do you accept pets other than cats and dogs?
Yes, that is possible. Please be assured that we accommodate all types of pets, including birds, rabbits, horses, and reptiles.